The State of GenAI Today


Get the Guidehouse & CDO Magazine State of GenAI Report.

The survey analysis reveals critical insights into strategies to improve revenue cycle operations so that healthcare providers leave no revenue uncollected.

  • Pain Points: Payer challenges represent the greatest area of stress, with 41% of leaders experiencing denial rates above 3.1%.
  • Solutions: Outsourcing is the top strategy for solving staffing shortages, and 71% of leaders are satisfied with their vendor partners.
  • Investments: Automation, AI, and machine learning are the highest investment priorities for revenue cycle over the next year.

Our Experts

Cindi Bassford

Partner, Health

Cindi works across Health and Human Services, providing governance, policy, and system integration expertise. She is also part of the cybersecurity leadership team.

Bassel Haidar

Partner, Digital

Bassel is Guidehouse’s AI Service Leader, with over 25 years of experience. He is an experienced business technologist, helping public and commercial clients develop AI strategy, data management, governance, and stewardship solutions.

Brian Wodarski

Partner, Defense & Security

Brian brings over 20 years of consulting experience in security, governance risk & compliance (GRC), IT strategy, and program management. He also leads our technology consulting capability in the Defense & Security market and is part of the cybersecurity leadership team.