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The survey analysis reveals critical insights into strategies to improve revenue cycle operations so that healthcare providers leave no revenue uncollected.

  • Pain Points: Payer challenges represent the greatest area of stress, with 41% of leaders experiencing denial rates above 3.1%.
  • Solutions: Outsourcing is the top strategy for solving staffing shortages, and 71% of leaders are satisfied with their vendor partners.
  • Investments: Automation, AI, and machine learning are the highest investment priorities for revenue cycle over the next year.